Privacy Policy
Last updated September 22, 2026
1. Introduction
Roadside Assistant provides tools that help drivers diagnose vehicle issues, connect with mechanics, purchase spare parts, and request roadside services. This Privacy Policy explains how we collect, use, and protect user information when using the platform.
2. Information We Collect
Account Information
- Name
- Phone number
- Email address
- User role (driver, mechanic, seller)
Vehicle Information
Drivers may store information about their vehicles, such as:
- Vehicle make and model
- Mileage
- Service history
- Maintenance records
This information helps generate diagnostic insights and maintain a digital service history.
Location Data
Location may be used to find nearby mechanics, request towing services, and display nearby fuel stations. Location access is optional but required for some features.
Service Requests
When users submit vehicle problems or service requests, the platform stores problem descriptions, uploaded photos, and AI diagnostic results. This helps provide assistance and improve the service.
Transactions
When payments are made through the platform, transaction records may include amount, service details, date and time. Full payment card information is not stored by the platform if external payment providers are used.
3. How Information Is Used
- Provide roadside assistance
- Connect with providers
- Generate AI insights
- Maintain vehicle history
- Process marketplace orders
- Improve platform reliability
4. Information Sharing
Roadside Assistant does not sell personal information. Information may be shared only when necessary to operate the platform, such as connecting drivers with mechanics and processing payments.
5. Data Security
Reasonable security measures are used to protect stored information, including authentication systems and encrypted connections. However, no online system can guarantee absolute security.
6. User Control
Users can manage their information through the account settings section, including updating profile information, managing vehicles, and removing stored data where supported.
7. Data Retention
Service records and transaction history may be retained to maintain the integrity of vehicle history and platform records.
8. Changes to This Policy
This Privacy Policy may be updated if platform features change. Updates will appear within the application.
9. Contact
Sign in to contact support or manage your privacy preferences.
Return to Sign In